At the moment, we ship within Malaysia only. We don't currently offer international shipping, but keep an eye on our announcements as we grow.

Orders are processed within 1–2 business days. Delivery typically takes 2–5 business days for Peninsular Malaysia and 4–8 business days for Sabah/Sarawak, depending on your courier and location.

We accept online banking (FPX), major credit/debit cards, and Buy Now, Pay Later through Atome — split your purchase into 3 interest-free payments.

Yes. Your payment details are processed securely by our payment partners and are never stored on our servers. We also don't share your personal information with third parties beyond what's needed to fulfil your order.

Simply browse our products, add your items to the cart, and proceed to checkout. Enter your delivery details and choose your preferred payment method to complete your order.

If your order hasn't shipped yet, contact us as soon as possible at Contact@herosports.com.my or +60 18-786 6293 and we'll do our best to change or cancel it before it's processed.

No account is required — you can check out as a guest. Creating an account is optional and simply makes it easier to track orders and check out faster next time.

Once your order ships, you'll receive a tracking number by email or SMS to follow its progress with our courier partner.

You can return most items within 30 days of delivery, provided they're unused and in original condition. Email Contact@herosports.com.my with your order number to start a return. See our Returns & Exchanges page for full details.